Accessibility Statement
Escape to Deep Creek Lake is committed to making our website usable and accessible to all visitors, including those with disabilities. This statement describes our current accessibility efforts, known limitations, and how to reach us if you need assistance.
Last updated: 05/18/2026
Last updated: 05/18/2026
Our Commitment
We believe everyone should be able to browse our properties, access trip planning information, and complete a booking without unnecessary barriers. We are actively working to ensure our website meets recognized accessibility standards and continues to improve over time.
Standards We Aim to Meet
We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.
What We Are Doing
Our ongoing accessibility efforts include:
– Reviewing our website for accessibility issues on a regular basis
– Working with our web platform — WordPress with Blocksy — to implement accessible design and markup practices
– Using appropriate color contrast, font sizing, and readable typography throughout the site
– Adding descriptive alternative text to images where applicable
– Ensuring keyboard navigation functions correctly across key site areas
– Testing our booking flow for accessibility barriers and working to resolve them
– Reviewing our website for accessibility issues on a regular basis
– Working with our web platform — WordPress with Blocksy — to implement accessible design and markup practices
– Using appropriate color contrast, font sizing, and readable typography throughout the site
– Adding descriptive alternative text to images where applicable
– Ensuring keyboard navigation functions correctly across key site areas
– Testing our booking flow for accessibility barriers and working to resolve them
Known Limitations
We are aware that some areas of our website may not yet fully meet accessibility standards. We are working to identify and address these issues. If you encounter a specific barrier that prevents you from using our site, please contact us and we will do our best to assist you directly.
Third-Party Content
Some functionality on our website — including our booking engine — is provided by third-party platforms. While we work with partners who take accessibility seriously, we do not have full control over all third-party interfaces. If you encounter accessibility issues within a third-party feature, please let us know and we will do what we can to help or find an alternative solution for you.
Feedback and Assistance
If you have difficulty accessing any part of our website or need information in an alternative format, please contact us. We take accessibility feedback seriously and will respond as promptly as we can.
Email: [EMAIL ADDRESS] Phone: [PHONE NUMBER]
If you would like to request specific accommodations or need help completing a booking, we are happy to assist you directly by phone or email.
Email: [EMAIL ADDRESS] Phone: [PHONE NUMBER]
If you would like to request specific accommodations or need help completing a booking, we are happy to assist you directly by phone or email.
Formal Complaints
If you are not satisfied with our response to an accessibility concern, you may have the right to contact relevant authorities depending on your location. In the United States, accessibility complaints related to websites may be directed to the U.S. Department of Justice.
Updates to This Statement
We review and update this Accessibility Statement periodically as our website evolves. The date at the top of this page reflects the most recent revision.