Privacy Policy
Your privacy matters to us. This policy explains what information we collect when you visit our website or make a booking, how we use it, and how we protect it. Please read it carefully. By using our website, you agree to the practices described below.
Last Updated: 05/18/2026
Last Updated: 05/18/2026
Who We Are
Escape to Deep Creek Lake is a vacation rental company based in the Deep Creek Lake, Maryland area. References to “we,” “us,” or “our” throughout this policy refer to Escape to Deep Creek Lake. Website: escapetodeepcreek.com Contact email: [EMAIL ADDRESS]
What Information We Collect
Information you provide directly:
– Name, email address, phone number, and mailing address when you make a booking or submit a contact form
– Payment information processed through our secure booking system
– Communications you send to us by email, phone, or through our website
Information collected automatically:
– Browser type, device type, and IP address
– Pages visited, time spent on pages, and referring URLs
– Cookies and similar tracking technologies used to understand how visitors use our site
– Name, email address, phone number, and mailing address when you make a booking or submit a contact form
– Payment information processed through our secure booking system
– Communications you send to us by email, phone, or through our website
Information collected automatically:
– Browser type, device type, and IP address
– Pages visited, time spent on pages, and referring URLs
– Cookies and similar tracking technologies used to understand how visitors use our site
How We Use Your Information
We use the information we collect to:
– Process and manage your reservation
– Communicate with you about your booking, stay, or inquiry
– Send relevant updates, confirmations, and check-in information
– Improve our website and the experience of browsing and booking
– Send occasional marketing emails if you have opted in — you can unsubscribe at any time
– Comply with legal obligations
We do not sell your personal information to third parties.
– Process and manage your reservation
– Communicate with you about your booking, stay, or inquiry
– Send relevant updates, confirmations, and check-in information
– Improve our website and the experience of browsing and booking
– Send occasional marketing emails if you have opted in — you can unsubscribe at any time
– Comply with legal obligations
We do not sell your personal information to third parties.
Cookies
Our website uses cookies to help us understand how visitors use the site and to improve your browsing experience. You can control cookie settings through your browser. Note that disabling certain cookies may affect site functionality.
How We Share Your Information
We do not sell or rent your personal information. We may share information with:
– Service providers who help us operate our website and booking system, including our booking engine [Guesty] and payment processors, under confidentiality agreements
– Legal authorities if required by law or to protect the rights and safety of our guests, team, or properties
– Service providers who help us operate our website and booking system, including our booking engine [Guesty] and payment processors, under confidentiality agreements
– Legal authorities if required by law or to protect the rights and safety of our guests, team, or properties
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve any disputes.
Your Rights
Depending on where you live, you may have the right to:
– Access the personal information we hold about you
– Request corrections to inaccurate information
– Request deletion of your personal information
– Opt out of marketing communications at any time
To exercise any of these rights, contact us at [EMAIL ADDRESS].
– Access the personal information we hold about you
– Request corrections to inaccurate information
– Request deletion of your personal information
– Opt out of marketing communications at any time
To exercise any of these rights, contact us at [EMAIL ADDRESS].
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out.
Email: [EMAIL ADDRESS] Phone: [PHONE NUMBER] Mailing address: [MAILING ADDRESS]
Email: [EMAIL ADDRESS] Phone: [PHONE NUMBER] Mailing address: [MAILING ADDRESS]